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Refund policy

Last updated: 13 November 2026

Free trial

If you cancel during your 7-day free trial, you are never charged.

14-day money-back guarantee

If you are not happy, you can ask for a full refund within 14 days of any payment, for any reason. Your Premium access then ends.

After 14 days

After 14 days we don't usually refund the current period, but you can cancel at any time in one click and you will not be charged again. If something went wrong (for example you were charged twice, or Premium didn't work), write to us and we will put it right.

How to ask for a refund

Payments are processed by Paddle.com, our Merchant of Record. To ask for a refund, reply to your Paddle receipt email, use paddle.net to find your order, or write to hello@chesscomfort.com. Refunds go back to the original payment method.